Shipping Policy
Shipping Policy for Greenberry™
Thank you for choosing Greenberry™ for your online shopping needs! Please read our shipping policy carefully before placing your order.
Shipping Times
We offer free shipping on all orders, and our estimated shipping times are 3-20 days. Please note that these times are estimates only and are not guaranteed. Shipping times may be affected by factors beyond our control, such as inclement weather, carrier delays, or customs processing.
Shipping Delays
While we make every effort to ensure timely delivery of your order, shipping delays may occur from time to time. Some reasons for shipping delays may include:
- Incorrect or incomplete shipping address provided
- Carrier delivery restrictions or delays
- Customs processing delays
- Severe weather conditions
- Acts of nature
- Holidays
If your order is delayed, we will make every effort to notify you and keep you updated on the status of your shipment.
Shipping Confirmation and Tracking Number
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. Please allow up to 48 hours for your tracking number to become active.
Lost or Stolen Packages
Greenberry™ is not responsible for lost or stolen packages. If your package is marked as delivered but you have not received it, please contact the carrier directly to file a claim.
Order Changes or Cancellation
If you need to make changes to your order or cancel it, please contact us as soon as possible at sales@greenberry.store. We will make every effort to accommodate your request, but please note that orders may be processed and shipped quickly.
International Shipping
We offer free shipping worldwide, feel free to order wherever you are!
Thank you for choosing Greenberry™ for your online shopping needs! If you have any questions or concerns about our shipping policy, please contact us at sales@greenberry.store.